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Terms and policies

Privacy Policy

This Privacy Policy explains what personal data is collected when you use the website located at https://tentens.tech (the "Website") and the services and products provided through it, and how that personal data will be processed.

BY USING THE WEBSITE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE AT LEAST 18 YEARS OF AGE (OR YOUR PARENT OR LEGAL GUARDIAN HAS READ AND AGREES TO THIS PRIVACY POLICY ON YOUR BEHALF). If you do not agree or cannot confirm the above, you are not permitted to use the Website. In that case, you must (a) contact us and request the erasure of your data; and (b) leave the Website and refrain from accessing or using it.

GDPR

means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).

EEA

includes all current member states of the European Union and the European Free Trade Association. For the purposes of this Policy, the EEA includes the United Kingdom of Great Britain and Northern Ireland.

Processing

in relation to personal data, includes collecting, storing, and disclosing data to others.

When you access our Website, we automatically collect cookies, your Internet Protocol (IP) address, and information about your interaction with the Website from your device, such as device type, model, and kind, language settings, RAM size, operating system version, access time, and time zone. We need this information to provide our services and to analyze how users use the Website.

We use third-party solutions to improve the Website and to show advertising. As a result, certain data is stored and processed on third-party servers. This allows us to analyze various types of interaction, such as how often users visit the Website and which pages they view.

For more details on what we do with data (Section 3), your rights in relation to the processing of your personal data (Section 6), and the identity of the data controller (Section 1), please read the Privacy Policy below. If you have any questions, contact us at info@tentens.tech.

01

Personal Data Controller

TENTENS Tech, a global IT company, is the controller of your personal data.

02

Categories of Personal Data We Collect

We collect information that you provide to us voluntarily (for example, your name and email address). We also automatically receive certain data (such as cookies, your IP address, information about your interaction with the Website, and technical characteristics of your device).

2.1. Information You Provide to Us

We collect information that you provide to us voluntarily (for example, your name and email address). We also automatically receive certain data (such as cookies, your IP address, information about your interaction with the Website, and technical characteristics of your device).

We collect information that you provide to us voluntarily (for example, your name and email address). We also automatically receive certain data (such as cookies, your IP address, information about your interaction with the Website, and technical characteristics of your device).

2.2. Information We Collect Automatically

2.2.1. Data about how you arrived at our Website

We collect information about your mobile application or URL (that is, the app or the place on the Internet where you were immediately before you clicked on our advertisement).

2.2.2. Device and location information

We collect certain data from your device. Examples include language settings, IP address, time zone, device type and model, device settings, operating system, Internet service provider, mobile carrier..

2.2.3. Usage data

We record how you interact with our Website. For example, we record the pages you view, the features and content you interact with, how often you use the Website, and how long you stay on it.

2.2.4. Cookies

A cookie is a text file stored on a user's computer for record-keeping purposes. Cookies can be session or persistent. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Website. A persistent cookie remains on your hard drive for an extended period of time. Among other things, cookies are used to recognize you automatically on your next visit to our Website. As a result, information you previously entered in certain fields on the Website may appear automatically when you use the Website again. In most cases, cookie data is stored on your device only for a limited period of time.

We use both strictly necessary cookies, which are required for the Website to work properly, and optional cookies, which are used for analytics and marketing purposes. Optional cookies are set only after you give your consent through the cookie banner.

You can manage how we use your cookies through the cookie banner and in your browser settings. Please note that you cannot opt out of strictly necessary cookies, as they are essential for the Website to function properly.

We also use tracking pixels. These are transparent one-pixel images placed on web pages. They set cookies to help deliver online advertising.

03

Purposes for Which We Process Your Personal Data

We process your personal data for the following purposes:

3.1. To provide our services

This includes making sure you can use the Website without interruption and preventing or fixing Website errors and technical issues.

3.2. To provide user support

We process your personal data to respond to your technical support requests, provide information about our services, or handle any other communication you initiate. For this purpose, we may send you notifications or emails about Website performance, security issues, or updates to our Terms of Use or this Privacy Policy.

3.3. To communicate with you about your application for an open vacancy

If you apply for an open vacancy at our company, we process the information you submit through our recruitment platform (see Section 2.1) to assess your application and communicate with you about the hiring process.

3.4. To research and analyze your use of the Website

This helps us better understand our business, analyze our operations, and maintain, improve, innovate, plan, design, and develop the Website. We also use this data for statistical analysis, which helps us better understand which categories of users use our Website. As a result, we often make decisions about improving the Website based on the results of this processing.

3.5. To send you marketing communications

We process your personal data for our marketing campaigns. As a result, you will receive news about our company, information about our products, or new features available on the Website. We may send you marketing emails. If you no longer wish to receive marketing emails from us, you can unsubscribe by following the instructions in the footer of those emails.

3.6. To personalize advertising

We and our partners use your personal data to tailor advertisements and, where possible, to show them to you at the most relevant time. For example, if you have visited our Website, you may see ads for our products in your Facebook feed.

How to opt out of or adjust personalized advertising (menu names may vary depending on your device and operating system version):

iOS: On your iPhone or iPad, go to Settings > Privacy & Security > Apple Advertising and turn off Personalized Ads.

Android: Go to Settings > Security & privacy > More privacy settings > Ads (or Settings > Google > Ads on some devices) and tap Delete advertising ID.

macOS: On your Mac, go to System Settings > Privacy & Security > Apple Advertising and turn off Personalized Ads.

Windows: On Windows 11, go to Start > Settings > Privacy & security > General and turn off "Let apps show me personalized ads by using my advertising ID."

Browser: You can withdraw your consent to marketing cookies at any time through the cookie banner settings on our Website.

3.7. To comply with legal obligations

We may process personal data when required by law, including when law enforcement authorities request your data through available lawful means.

05

Who We Share Your Personal Data With

We share information with third parties that help us operate, support, improve, integrate, personalize, secure, and promote our Website. We may share certain sets of personal data, including for the purposes and with the parties described in Section 3 of this Privacy Policy. The categories of third parties we share information with include, but are not limited to:

5.1. Service providers

We may share personal data with third-party organizations that we engage to provide services or perform business functions on our behalf and in accordance with our instructions. We may share your personal information with service providers such as:

cloud storage providers;

analytics providers;

communication service providers;

marketing partners (including social networks and marketing agencies);

5.2. Law enforcement and other public authorities

We may use and disclose personal data to enforce our Terms of Use; to protect our rights, privacy, safety, or property, and those of our affiliates, you, or others; and to respond to requests from courts, law enforcement agencies, regulatory authorities, other government bodies, and public-law entities, or as otherwise required by applicable law.

5.3. Third parties in connection with a merger or acquisition

As our business develops, we may buy or sell assets. Customer information is usually one of the business assets transferred in such transactions. We may also share such information with any affiliated entity (for example, a parent company or subsidiary) and may transfer it as part of corporate transactions.

06

Your Privacy Rights

To give you control over your personal data, you have the following rights:

Access, review, update, and correct your personal data: You can review, change, or correct the personal data you previously provided on the Website.

Deletion of your personal data: You can request the erasure of your personal data in accordance with applicable law. Once we receive your request, we will make reasonable efforts to fulfill it. In some situations, we may be legally required to keep certain data for a specific period; in that case, we will fulfill your request once the relevant legal obligations have been met.

Object to or restrict the use of your personal data: You have the right to ask us to stop using all or part of your personal data, or to restrict its processing.

marketing partners (including social networks and marketing agencies);

Additional rights for EEA users:

If you are located in the European Economic Area (EEA), you have the following additional rights:

Right to lodge a complaint with a supervisory authority: We encourage you to contact us first so we can resolve your concern. However, you have the right to lodge a complaint with the competent data protection supervisory authority, in particular in the EU member state where you live or work, or where the alleged infringement took place.

Right to data portability: If you would like to receive your personal data in a machine-readable format, you can send us a request as described below.

To exercise any of the rights above, please send your request to info@tentens.tech. We will respond to your request within one month of receipt, as required by the GDPR.

07

Age Restrictions

We do not knowingly process personal data of individuals under the age of 18. If you become aware that a person under 18 has provided us with personal data, please contact us immediately.

08

International Data Transfers

To provide the services described in the Terms of Use and for the purposes set out in this Privacy Policy, we may transfer personal data to countries other than the country where the data was originally collected. Where data protection laws in those countries differ from those of the country where you originally provided the information, we take specific safeguards to ensure an adequate level of protection.

In particular, when we transfer personal data from the EEA to countries that do not provide an adequate level of data protection, we rely on one of the following legal mechanisms: (i) Standard Contractual Clauses approved by the European Commission; or (ii) European Commission adequacy decisions for certain countries.

09

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date of this Policy. Your continued use of the Website after such changes take effect constitutes your acceptance of the revised Privacy Policy.

10

Data Retention

We will retain your personal data for as long as reasonably necessary to achieve the purposes set out in this Privacy Policy (including providing our services to you). We will also retain and use your personal data where necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

11

Contact Us

You can contact us at any time for more information about this Privacy Policy and its previous versions. For any questions about your account or your personal data, please contact us at info@tentens.tech.

Questions about your data?

info@tentens.tech